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Frequently Asked Questions

Frequently Asked Questions - Locksmith Potomac

Got questions about locks, keys, or what to do when you're stuck outside at 2am? You're not alone. At Locksmith Potomac, we hear these questions every day from folks in Potomac, Rockville, Germantown, and all across Montgomery County. Below are real questions and real answers - no fluff, no tech jargon.

General Locksmith Questions

1. How much does a locksmith cost in Potomac?

It depends on the job. Basic home lockouts usually start around $75. Car key replacement or smart lock installs can range up to $250+. At Locksmith Potomac, we always give you a clear price before we begin.

2. Are you really available 24/7?

Yes! Locksmith Potomac offers true 24 hour locksmith service. That means holidays, weekends, rain, or 3am calls - we answer and respond.

3. How fast can you get to me?

Most calls in Potomac are reached in 20-30 minutes. For nearby towns like Germantown or Bethesda, it might be 30-45 depending on traffic. Our techs are always nearby.

4. Do you take credit cards or cash only?

Locksmith Potomac accepts cash, major credit cards, and in some cases mobile payments like Zelle. We'll confirm your preferred payment method before we begin.

Car Locksmith / Automotive Services

5. I lost my car keys. Can you make a new one?

Absolutely. Locksmith Potomac specializes in replacement car keys, even if you don't have the original. We just need your VIN and proof of ownership.

6. Do you replace push-to-start or smart fobs?

Yes. We work with most makes and models - Ford, Toyota, Honda, BMW, and others. Locksmith Potomac can program and cut smart fobs right from our mobile van.

7. Can you unlock my car without damaging it?

Yes. Our tools allow us to unlock your car safely without scratching the door or breaking anything. Locksmith Potomac uses professional-grade automotive tools, not coat hangers.

8. What if I'm locked out in a parking lot?

That's where we shine. We've helped drivers at Cabin John Village, Montgomery Mall, and even gas stations at midnight. Call Locksmith Potomac and we'll come to you fast.

Residential Locksmith Services

9. What's the difference between rekeying and replacing a lock?

Rekeying changes the inside pins so old keys no longer work - cheaper than full replacement. Locksmith Potomac offers both, depending on your needs.

10. Should I rekey my locks after moving in?

Yes. Even if the seller gave you one set of keys, others may still be out there. Locksmith Potomac recommends rekeying every exterior lock after a move.

11. Do you install smart locks?

We install Schlage, Yale, Kwikset, Ultraloq, Level, and more. Locksmith Potomac can also sync them with your app and show you how to use the features.

12. Can you install a keypad lock without changing my door?

Yes, in most cases. Many modern keypads fit the same holes as old deadbolts. Locksmith Potomac can check your setup and recommend the best fit.

13. What kind of residential locks do you recommend?

We like deadbolts with hardened steel bolts and smart locks with 2-factor access. Locksmith Potomac will guide you based on your door, location, and budget.

Garage and Entryway Services

14. Can you repair my garage lock or keypad?

Yes. Locksmith Potomac repairs garage door locks, keypads, and manual lock bars. We can also help if your garage remote won't sync.

15. What if my garage door keeps getting stuck?

Sometimes the lock or track is misaligned. Locksmith Potomac can inspect the door and fix the mechanical issue or reset the opener system.

Commercial & Business Locksmith

16. Do you offer services for small businesses?

Yes. Locksmith Potomac works with retail shops, restaurants, medical offices, and more. We install new locks, rekey existing ones, and help design master key systems.

17. Can you make one key that opens everything?

That's called a master key system. Locksmith Potomac can create one master key with different access levels for staff, managers, or maintenance.

18. Can you upgrade my business to keyless entry?

Yes. We install keypads, card readers, and smart lock systems for offices and storefronts. Locksmith Potomac can modernize your access control.

19. Do you service commercial panic bars and door closers?

We do. Locksmith Potomac handles installation, repair, and compliance checks for panic hardware and closers on business doors.

Emergency Services

20. What do I do if I'm locked out in the middle of the night?

Call us. Locksmith Potomac is a 24 hour locksmith, and we'll send someone to you - fast, friendly, and fully equipped.

21. Can you unlock high-security locks?

Many times, yes. Locksmith Potomac uses advanced tools and techniques for high-security brands. If we can't unlock it, we'll explain your safest options.

22. Do you board up doors after break-ins?

Yes. We offer emergency lock repair and temporary door reinforcement. Locksmith Potomac can also install a new lock immediately if needed.

Miscellaneous

23. What areas do you cover?

All of Potomac and nearby cities: Rockville, Bethesda, Germantown, Frederick, Columbia, and even Baltimore. Locksmith Potomac is mobile and flexible.

24. Do I need an appointment?

Not always. Emergency locksmith service is on-demand. For large installs or business jobs, Locksmith Potomac may schedule a visit to assess and quote properly.

25. Can I get a quote before you come out?

Absolutely. Call Locksmith Potomac and describe the issue - we'll give you an accurate quote over the phone in most cases.

26. Are you licensed and insured?

Yes. Locksmith Potomac is a licensed locksmith business in Maryland. We carry insurance and follow all state and county regulations.

Still Have Questions?

No problem - just give Locksmith Potomac a call. Whether it's about a tricky lock, a weird key fob, or you just want to know the best smart lock for your front door, we're happy to help. No pressure, no hidden fees - just real answers from real local locksmiths.

Locksmith Potomac
Hours: Monday through Sunday, all day
Phone: 301-841-7029
Dispatch Point: Park Potomac Ave, Potomac, MD 20854
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